PRIVACY POLICY – RESOURCE PORTAL

Introduction

This Privacy Policy applies to the Enviro Hub mobile and web application (the "App"), published on the Google Play Store and operated by EcoVigour Ltd, a company registered in England and Wales. EcoVigour Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal data when you register for and use the App (also referred to as the Resource Portal).

The App is designed to allow individuals and organisations (including employees, zero-hour contractors and sub-contractors) to register their details, upload qualifications and certifications, and indicate availability for work opportunities with EcoVigour and its clients.

Who we are

The App (Enviro Hub) is developed and published by EcoVigour Ltd. EcoVigour Ltd is the data controller responsible for your personal data.

For any questions about this policy or your data, please contact:

Email: info@ecovigour.com Address: Hardwick Farm, Five Lanes, Caerwent, Monmouthshire. NP26 5PH

What data we collect

We may collect and process Identity and Contract Data, Professional Information, Availability Data, Engagement Data and Technical Data which are listed below:

  • Full name
  • Address
  • Email address
  • Telephone number
  • CVs and employment history
  • Qualifications, certifications and licenses
  • Skills and competencies
  • Work experience and sector expertise
  • Calendar availability
  • Work preferences
  • Communications with EcoVigour
  • Job confirmations, acceptances or rejections
  • Login information
  • IP address
  • System usage data

Special Category Data

In certain circumstances, we may collect and process health-related information, including medical declarations or occupational health information.

This may include:

  • Fitness-for-work declarations
  • Information relating to physical or mental health conditions
  • Information required to assess suitability for safety-critical tasks

Why We Collect This Data

We collect this information only where necessary to:

  • Assess fitness for specific roles or tasks
  • Ensure the health, safety and welfare of workers and others
  • Comply with legal and regulatory obligations (e.g. health and safety law)

How We Process This Data

  • We only collect health data where it is relevant and necessary
  • Access is strictly limited to authorised personnel (e.g. HR, Health & Safety)
  • Data is stored securely and separately where appropriate
  • We apply appropriate technical and organisational safeguards

How we use your data

We use your data for the following purposes:

  • To register and manage your account
  • To assess your suitability for work opportunities
  • To match you with relevant projects
  • To manage bookings and work allocations
  • To communicate job details and updates
  • To comply with legal and regulatory obligations
  • To improve our systems and services

Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity – to take steps prior to entering into and performing contracts for work
  • Legitimate interests – to manage resources and fulfil client requirements
  • Legal obligations – where required by law (e.g. compliance checks)
  • Consent – where required, particularly for sensitive data

How the portal works

Current System (Manual Allocation)

EcoVigour staff will search the portal database to identify suitable candidates for work requests received from clients.

Future System (Client Access)

In future, clients may be given access to search for available resources based on:

  • Skills
  • Availability
  • Location

At this stage:

  • Personal identifiers (e.g. name, contact details) will not be visible during the search process
  • Once a booking is made, relevant details will be shared with the client to facilitate the work

Sharing your data

We may share your personal data with:

  • Clients – where necessary to arrange and deliver work
  • Service providers – including IT hosting, software providers and support services
  • Regulatory bodies – where required by law

We ensure all third parties process your data securely and in accordance with data protection laws.

International Transfers

We do not transfer your personal data outside the UK or EEA unless appropriate safeguards are in place.

Data Retention

We will retain your data only for as long as necessary, including:

  • While your account is active
  • For a reasonable period after inactivity
  • As required for legal, tax or regulatory purposes

We may periodically review and delete inactive accounts.

Your Rights

You have the following rights under UK GDPR:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Account Deletion

You may:

  • Delete your profile via the portal (if available), or
  • Request deletion by contacting us

Upon deletion:

  • Your personal data will be removed unless we are required to retain it for legal reasons
  • Some limited data may be retained in backups for a short period

Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure storage systems
  • Access controls
  • Encryption where appropriate

Automated Decision-Making

We do not currently use automated decision-making. All matching and booking decisions involve human review.

Future system developments may introduce automation, and this policy will be updated accordingly.

Changes to this policy

We may update this policy from time to time. The latest version will always be available via the portal and saved in the office should you need a copy you can request this from the Governance or Business Support Manager.

Contact Us

If you have any questions or wish to exercise your rights, please contact:

Email: info@ecovigour.com Phone: 08448400401 Address: Hardwick Farm, Five Lanes, Caerwent, Monmouthshire. NP26 5PH

EcoVigour is committed to the continuous improvement of its performance and will regularly monitor its objectives throughout all operations.

| | | |---|---| | Signed: | [Signature] | | Name: | Oliver Smith | | Date: | 24.06.26 | | Position: | Operations Director | | Review: | To be reviewed in a year unless needed earlier |